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August 16, 2012:
Temporary price reduction on the high throughput 702 SF with Automatic Oiler, Oil and Bags

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Warranty, Returns and Exchanges


The distributor warranties that all products we sell are free from manufacturing defects. If a product received by a customer is found to be defective upon receipt, it will be exchanged at no charge. Warranties are machine specific and may vary depending on the policies of the individual manufacturer and product. Please contact us with any questions regarding specific warranties on products.


The distributor will make every effort to cancel orders when requested. To avoid penalties, orders should be cancelled before items have been shipped. We will not, however, be responsible for any costs incurred up to the point of cancellation to include shipping, restocking, and other fees. Never refuse to accept shipment of a product that you ordered. Delivery companies charge additional fees on top of the cost of return shipping, those fees will be passed on to you. Custom made or special orders may not be cancelled.


We reserve the right to change prices at anytime. Pricing can change do to special shipping requirements, promotions, or even errors in the catalog. In order to request better pricing, please call, email or request quote. We are more than happy to assess all offers.


All returns and exchanges are at the distributor's discretion. NEVER REFUSE TO ACCEPT DELIVERY OF A PRODUCT YOU ORDERED. This substantially increases the fees which our delivery companies charge and those fees will be passed on to you. Customers must inspect their packages within 7 days of receipt of delivery to ensure that it is the correct item and that it is in good working condition. Damaged items, incorrect items, and defective items can only be returned for the same model. Returns for undamaged merchandise will only be considered within 14 days of delivery to the customer and must be in new condition. All returns must have an RMA (Return Merchandise Authorization) number. Merchandise returned without an RMA number will not be accepted. Products must be returned in all original undamaged packaging (include a copy of the invoice) and shipped prepaid with the RMA number clearly marked on the shipping label. Shipping and handling is not refundable on returned items and packages must be insured when shipped back to Whitaker Brothers™. Depending on the reason, some returns may be subject to a restocking fee. Due to circumstances beyond our control, we can not accept returns of electrical equipment. There are absolutely no refunds or returns for special ordered or custom made items.